Official Documents

Privacy Policy vworld2 – Personal Data Protection for Malaysia Members

Your privacy is more than a legal obligation to us β€” it is a responsibility we take seriously. This document clearly explains how vworld2 collects, uses, stores, and protects every piece of personal information you entrust to us.

Last updated: 1 January 2026
πŸ”
vworld2's Privacy Commitment
Compliant with Malaysia's PDPA
256-bit SSL Encryption
No sale of data to third parties
Right to access & delete data

How Does vworld2 Protect Your Privacy?

We know your trust is our most valuable asset. Here are the six core pillars of vworld2's privacy policy that keep your data safe at all times.

Bank-Grade Data Encryption
All data transmitted between your device and vworld2 servers is protected by 256-bit TLS/SSL encryption β€” the same technology used by Malaysia's leading financial institutions such as Maybank and CIMB. No one can intercept or read your information while it is in transit.
Secure Data Storage
vworld2 member personal data is stored on servers protected by multi-layered access controls, round-the-clock monitoring, and regular backups. Only authorised vworld2 staff with a legitimate business need are permitted to access member data.
No Data Sales
vworld2 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this privacy policy.
Malaysia PDPA Compliance
The vworld2 privacy policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject, including the right to access, correct, and request the deletion of your personal data.
Financial Transaction Controls
All financial transaction information β€” including deposits made via Touch 'n Go eWallet, DuitNow, GrabPay, and FPX β€” is processed with additional security layers. Your card or bank account details are not stored directly on vworld2's systems.
Marketing Communications Control
You have full control over marketing communications from vworld2. Unsubscribe at any time via the link in any email or through the notification settings in your account. We fully respect your preferences.
1
Introduction & Scope of This Policy
Who we are and who this policy applies to

Welcome to the Privacy Policy vworld2. vworld2 is an online betting platform operating under the website vworld2.ws, providing sports betting, e-sports, lottery, live blackjack, and casino games to members in Malaysia.

This Privacy Policy applies to all individuals who use or access the vworld2 platform β€” whether as a general visitor or a registered member. By continuing to use our platform, you agree to the data processing practices described in this document.

As a responsible data controller, vworld2 is committed to processing your personal data lawfully, fairly, and transparently, in accordance with the data protection principles adopted in Malaysia. We collect only what is strictly necessary, retain it for a reasonable period, and ensure it is always protected by appropriate technical security measures.

ℹ️

This document is written in Bahasa Melayu for the convenience of Malaysian members. Should there be any doubt in interpretation, please contact our privacy team at support@vworld2.ws for further clarification.

2
Information We Collect
The types of personal data we process and how we collect them

Vworld2 collects various types of information depending on how you interact with our platform. Generally, data is divided into three main categories:

2.1 Information You Provide Directly

  • Registration Details: Full name, Malaysian phone number, email address, date of birth, and chosen password
  • Identity Verification (KYC): A copy of your MyKad or Malaysian passport, a selfie for verification, and proof of address where required
  • Financial Information: Malaysian bank account number or eWallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) for withdrawal purposes β€” we do not store your full bank card information
  • Feedback & Complaints: The content of messages, complaints, and feedback you submit to the vworld2 support team

2.2 Automatically Collected Information

  • IP address, browser type, operating system, and device information
  • Usage data including pages visited, time of visit, and actions taken within the platform
  • Betting and transaction logs β€” a record of all your betting activity on vworld2
  • Approximate location data based on IP address for security and compliance purposes
  • Cookie data and similar tracking technologies (see Section 6)
Data CategorySpecific ExamplesSourcePrimary Purpose
IdentityName, date of birth, MyKadMember themselvesKYC, account verification
ContactEmail, phone numberMember themselvesCommunications, support
FinancialBank account, MYR eWalletMember themselvesDeposits, withdrawals
TransactionsBetting records, MYR depositsAutomaticAudit, customer support
TechnicalIP, device, browserAutomaticSecurity, fraud detection
UsageActivity logs, session cookiesAutomaticUser experience, analytics
3
How We Use Your Information
The purpose and legal basis for each instance of data processing

Vworld2 only uses your personal data for legitimate and necessary purposes. Below is a full list of processing purposes and the legal bases supporting them:

  • Account management and service delivery: Enables you to log in, make deposits in RM, place bets on Malaysia Super League football matches, badminton, MPL e-sports, and more, as well as withdraw your winnings
  • Identity verification (KYC): To meet anti-money laundering and fraud prevention requirements
  • Processing financial transactions: Verifying deposits made via Malaysian payment methods such as TnG eWallet, DuitNow, and FPX, as well as processing withdrawals
  • Security and fraud prevention: Identifying and preventing fraudulent activity, multi-account manipulation, or bot usage
  • Legal and regulatory compliance: Fulfilling legal obligations under Malaysia's PDPA 2010 and related regulations
  • Product improvement and analytics: Understanding how members use the vworld2 platform in order to improve the user experience
  • Service communications: Sending important notifications regarding your account, transactions, changes to our terms, and security information
  • Marketing (with your consent): Sending promotions, bonuses, and special offers that may interest you β€” only where you have given your consent
βœ…

Data minimisation principle: vworld2 adheres to the principle of data minimisation β€” we only collect information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond the scope of the services we provide.

4
Information Sharing & Disclosure
Who your data may be shared with and under what circumstances

Vworld2 does not sell, rent, or trade members' personal data to any third party for their own marketing purposes. However, in the course of our business operations, data may be shared with the following parties in limited and controlled circumstances:

4.1 Trusted Service Providers

Vworld2 works with selected third-party service providers who assist us in operating the platform. These include cloud infrastructure providers, Malaysian payment processors (such as DuitNow and FPX processors), KYC service providers, and analytics companies. All such providers are bound by strict data protection agreements and may only use your data for purposes specified by vworld2.

4.2 Legal Requirements

Vworld2 may be required to disclose your personal data to the relevant authorities where mandated by Malaysian law, court order, or in efforts to prevent fraud and money laundering.

4.3 Business Transfers

Should vworld2 be involved in a merger, acquisition, or asset sale in the future, members' personal data may be transferred as part of that transaction. We will notify members before their data is transferred and becomes subject to a different privacy policy.

πŸ›‘οΈ

Strict controls: All data sharing with third parties is governed by contractual agreements that bind them to data protection standards equivalent to or higher than those of vworld2.

5
Data Security Measures
The technologies and procedures we use to protect your data

Vworld2 takes data security seriously. The following are the technical and organisational measures we have implemented to protect members' personal data:

  • Encryption in transit: TLS 1.3 / SSL 256-bit for all communications between your device and vworld2 servers
  • Encryption at rest: Sensitive data such as passwords is stored in hashed form and cannot be decrypted β€” not even by vworld2 staff
  • Multi-factor access control: vworld2 system administrators are required to complete multi-factor authentication to access data production systems
  • Access auditing: Comprehensive audit logs track all staff access to members' personal data
  • Regular security testing: Penetration testing and vulnerability assessments are conducted on a regular basis
  • Staff training: All vworld2 staff who handle personal data are required to undergo data protection training
⚠️

While vworld2 takes all reasonable steps to protect your data, no system is 100% immune to cyber threats. You can also help safeguard your account by using a strong password, keeping your login credentials private, and contacting us immediately if you suspect any suspicious activity on your vworld2 account.

6
Cookies & Tracking Technologies
How we use cookies and how you can manage them

Vworld2 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and collect analytics data. The following are the types of cookies we use:

Cookie TypePurposeDurationStatus
Session Cookies Maintaining your login session and preventing repeated sign-ins within a single session Until browser is closed Mandatory
Security Cookies Identifying security threats, preventing CSRF attacks and fraud 30 days Mandatory
Preference Cookies Saves your language preference, odds format, and display settings 1 year Mandatory
Analytics Cookies Understanding platform usage to improve the user experience 2 years Options
Marketing Cookies To display relevant promotions based on your interests 90 days Options

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain vworld2 platform features, such as the ability to stay logged in.

7
Your Rights as a Data Subject
Your rights over your personal data at vworld2

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the international data protection principles we adhere to, you have the following rights regarding your personal data held by vworld2:

πŸ‘οΈ
Right of Access
Request a copy of the personal data we hold about you
✏️
Right to Rectification
Correct inaccurate or incomplete data
πŸ—‘οΈ
Right to Erasure
Request data deletion under certain circumstances
⏸️
Right to Restriction
Temporarily restrict how we process your data
πŸ“¦
Right to Portability
Receive your data in a machine-readable format
🚫
Right to Object
Object to data processing for marketing purposes

To exercise any of the rights above, please contact us by email at support@vworld2.ws clearly stating your request. vworld2 will process your request within 30 days to process your request. Identity verification may be required before a request is fulfilled to ensure we only disclose or modify data to its rightful owner.

8
Data Retention & Deletion Period
How long we retain your data and what happens after that

Vworld2 does not retain your personal data for longer than necessary. Retention periods are determined based on the purpose of data collection and applicable legal obligations:

Data TypeRetention PeriodReason
Active account informationThroughout the active account period + 7 yearsLegal obligations & audit
Transaction records (RM)7 years after transactionTax Act requirements
KYC Documents5 years after account closureAnti-money laundering requirements
Support communication logs3 yearsDispute resolution
Analytics & usage data2 yearsProduct improvement
Security logs1 yearSecurity threat detection

Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any specific individual.

9
Links to Third-Party Websites
Our responsibility for privacy on other websites

The vworld2 platform may contain links or references to third-party websites in certain contexts. vworld2 is not responsible for the privacy practices or content of those websites. We recommend that you read the privacy policy of any third-party website you visit separately.

In particular, when you make a deposit using payment methods such as Touch 'n Go eWallet, GrabPay, Boost, or through the FPX Maybank2u or CIMB Clicks portals, you will be interacting with those third-party systems, which have their own privacy policies independent of vworld2.

10
Child Protection
Our policy on minors

Vworld2 services are intended for individuals aged Aged 18 and above only. We do not knowingly collect personal data from children or individuals under the age of 18.

If we discover that we have collected personal data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. If you are a parent or guardian and believe your child has registered an account with vworld2, please contact us immediately at support@vworld2.ws.

11
Amendments to This Privacy Policy
How we notify you of any changes

Vworld2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the introduction of new services. When amendments are made:

  • The "Last Updated" date at the top of this document will be revised
  • Notices will be posted on the vworld2 platform's main page
  • For material amendments (significant changes), members will be notified via their registered email address

Your continued use of the vworld2 platform following notice of any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this document from time to time.

πŸ“…

This version of the Privacy Policy takes effect from 1 January 2026. Any enquiries regarding amendments that have been made may be directed to our privacy team.

12
Contact Us – Data Protection Officer
How to contact us for privacy-related enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by vworld2, please reach out to us through the following channels:

  • Privacy Email: support@vworld2.ws (please include "Privacy Enquiry" in the email subject line)
  • Live Chat: Available 24/7 on the vworld2 platform
  • Response time: Privacy-related requests are processed within 30 business days

You may also visit our FAQ page for answers to common questions about privacy and data security at vworld2.

πŸ” πŸ›‘οΈ πŸ‡²πŸ‡Ύ

Your Data Is Safe, Your Gaming Experience Is Guaranteed

Vworld2 takes your privacy seriously. Register now and enjoy Malaysia sports betting, MLBB e-sports, 4D lottery, and more β€” with full confidence that your personal data is protected at all times.

Bahasa Melayu